Who We Are

L&S Language Academy is a foreign language training institute based in Kolkata, India.

• Full name: L&S Language Academy - Fast Learning foreign language training institute
• Also known as: LNS Academy
• Address: 108, Majumder Para, 1no Airport Gate, Kolkata 700079
• Email: contact@lnsacademy.in
• Phone / WhatsApp: 62891 24658
• Website: https://lnsacademy.in

For the purposes of data protection law, L&S Language Academy is the data controller — meaning we are responsible for your personal data collected through this website.

What Information We Collect

We collect only the information you choose to give us or that we need to run the website.

When you fill a contact form or book a demo class:

• Your name
• Your phone number
• Your email address (if you provide it)
• Your course interest (which language or course you're enquiring about)

When you message us on WhatsApp:

• Your WhatsApp number
• The content of your message

Automatically through website analytics:

• Pages you visit on our website
• Approximate location (city/country level, not precise)
• Device type and browser
• Referring source (how you found us)

We collect the analytics data through Google Analytics (GA4) and Google Tag Manager (GTM), which are already installed on the site. This data is anonymous and aggregated — we can't identify you personally from it.

We do not collect sensitive personal data such as financial information, health data, national ID numbers or payment card details through this website.

How We Use Your Information

We use your personal data only for the purposes listed below:

Contact form and WhatsApp data:

• To respond to your course enquiry or demo-class request
• To send you information about batch timings, fees and course availability at LNS
• To follow up on previous enquiries if you haven't yet enrolled

Analytics data:

• To understand which pages are most useful to visitors
• To improve the website's content and navigation
• To measure the effectiveness of our online presence

What we don't do with your data:

• We do not sell your personal data to anyone
• We do not share your data with marketing agencies or third-party advertisers
• We do not add you to bulk SMS or email marketing lists without your explicit agreement
• We do not use your data for purposes not described here without telling you first

Cookies

Cookies are small files stored on your device when you visit a website. We use them for the following purposes:

Google Analytics cookies: These track anonymous website usage data — which pages are visited, how long visitors stay and where they came from. They help us improve the site.

Google Tag Manager: Used to manage and deploy analytics and other scripts on our website.

Session cookies: Short-term cookies used to keep your browsing session working properly. They expire when you close your browser.

You can disable cookies at any time in your browser settings. Disabling analytics cookies will not affect your ability to use the website or contact us. For full details on how Google handles data, see Google's Privacy Policy.

Third-Party Services

We use the following third-party services on this website. Each has its own privacy policy that governs how they handle data.

Google Analytics / Google Tag Manager: Website analytics. Google Privacy Policy

WhatsApp Business: For course enquiries via WhatsApp. WhatsApp Privacy Policy

YouTube embeds: If we embed video testimonials or course previews, YouTube may set cookies when you play the video. Google / YouTube Privacy Policy

Hosting provider: Our website is hosted on a secure server. Contact us for specific hosting provider details if needed.

We don't embed Facebook pixels, Instagram tracking tags or any other ad-tracking scripts unless explicitly stated and updated in this policy.

Data Security

We take reasonable steps to protect your personal data.

Your contact form submissions are stored securely and accessed only by LNS Academy staff who need them to respond to enquiries. We don't retain your personal details longer than necessary — once your enquiry is resolved or you've enrolled, we keep a record only for standard administrative purposes.

We don't store payment information on our website. Any fees paid are handled directly in person or via standard bank transfer.

If there's ever a data breach that affects your personal information, we'll notify you as required by applicable law.

Your Rights

Under the Digital Personal Data Protection (DPDP) Act 2023 (India) and, where applicable, the GDPR (for users in the European Union), you have the right to:

• Access your personal data — you can ask us what information we hold about you
• Correct inaccurate or incomplete data
• Delete your data — you can ask us to remove your personal information from our records
• Withdraw consent — if you agreed to receive updates from us, you can opt out at any time
• Raise a complaint — with the relevant data protection authority in your country

To exercise any of these rights, email us at contact@lnsacademy.in with your request. We'll respond within a reasonable time — typically within 10 business days.

Children's Privacy

LNS Academy teaches language courses to learners of all ages, including school students and children aged 8 and above. However, we do not directly collect personal data from children.

When a child enquires about or enrols in a course, we collect contact information from a parent or guardian only — not from the child directly. We don't ask children for their names, phone numbers or email addresses independently of a parent or guardian.

If you believe we have inadvertently collected data from a child without parental consent, please contact us at contact@lnsacademy.in and we will delete it promptly.

Changes to This Policy

We'll update this page if our data practices change — for example, if we add new tools, start running paid ads or change how we store enquiry data.

Whenever we make a meaningful change, we'll update the "Last updated" date at the top of this page. We recommend checking this page occasionally.

We won't notify you individually of minor changes, but significant changes that affect your rights will be communicated through the website or directly to anyone currently enrolled.

Contact Us About Privacy

If you have any questions about this privacy policy or how we handle your data, reach out directly:

• Email: contact@lnsacademy.in
• WhatsApp: 62891 24658
• Address: 108, Majumder Para, 1no Airport Gate, Kolkata 700079
• Website: lnsacademy.in

Or use our contact page.